F.A.Q.
Can't find what you're looking for? Reach out here for personalised support.
Is it real fur?
No, it's not, it's 100% vegan faux fur.
How Do I Care for Faux Fur?
Some of our products can be washed in a washing machine and cool tumble dried and others will need to be dry cleaned. Keep your faux fur looking beautiful and smooth by brushing it after washing. For More info click here.
Wher can i track my order?
Click here to track your order.
How To Return My Items?
We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.
How are your items sized?
They are one size fits all. The hat is around 56-58 cm (22in) in diameter, it's stretchy too.
Which Payment Methods Do You Accept?
Habitat accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?
Within 2--3 days of placing your order you will receive an email with your tracking code. If it appears to not work don't hesitate to contact us at contact@muffls.com
I would love to feature a product in the press / on my blog, who should I contact?
We would love to hear from you. Please email your request to contact@muffls.com